ISO
9001:2000 and CMM Level 2 assessed
Aware is both ISO 9001:2000 and CMM Level 2 assessed.
The Aware Quality Management System defines the process and
quality management techniques of key business areas, from
product development to customer interaction and satisfaction.
It also provides standards for us to meet or exceed and allows
for continued improvement based on technology innovations,
industry trends and our customer's needs.
The ISO 9001:2000 standard is an internationally recognized
quality management system standard developed by the International
Organization of Standardization. The ISO process strongly
emphasizes the incorporation of quality standards in systems,
procedures, documentation, and total employee involvement.
The Capability Maturity Model for software (CMM) developed
by Software Engineering Institute (SEI), Carnegie Mellon University,
USA is a framework that demonstrates the key elements of an
effective software process. It is a model for judging the
maturity of the software processes of an organization and
for identifying the key practices that are required to increase
the maturity of these processes.
To be certified to these standards/models, Aware implemented
a quality management system covering the design, development,
quality assurance, testing, and release procedures of our
products and services. The Aware QMS also incorporates the
purchasing of materials and services and the delivery of the
products and services to the customer.
To earn ISO 9001:2000 certifications, Aware was inspected
by an impartial auditor. URS Ltd., the world's leading quality
management systems registrar, reviewed the development and
implementation of our extensive quality management system.
URS will continue to review Aware on a six-month basis to
ensure that the quality standard is maintained and deserved.
The ISO 9001:2000 certifications and CMM Level 2 assessments
serve as impartial and public appraisals of Aware, our procedures,
and products. Our continued compliance with these standards
ensures that we will provide the highest-quality software
modules, reliable services, and customer support possible.
Customers can be confident that Aware pledges to uphold the
principles of our Quality Policy.
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